Anyone else having trouble with PC2 and IE 6+7

Jon Cass

I'm getting reports from our Walk participants of problems loading different pages in PC2 when using IE6 (a broswer that should be dead by now) and IE7.  Essentially they get to the page but the content they can customize doesn't load....So the email page looks like it fully loads but they can't pull up the templates, they can type an email but they can't send it, etc.  Their personal page tab will load, but none of the content in there will appear.  They can type new content but when they click save or preview their changes don't take. 

Anyone else experience this and have a fix?

Noah Cooper

Jon,

There was a patch last month that fixed an issue in IE related to Gigya social sharing that I think may be the cause of the problems you're describing. In order to apply the fixes from the patch, you'll need to go to TeamRaiser -> Participant Centers, and click "Upgrade".

Jon Cass

Noah Cooper:

Jon,

There was a patch last month that fixed an issue in IE related to Gigya social sharing that I think may be the cause of the problems you're describing. In order to apply the fixes from the patch, you'll need to go to TeamRaiser -> Participant Centers, and click "Upgrade".

That seems to have fixed the issue!

Noah I wish they had more people like you on staff. You always have the right answer!!

If anyone else is having this issue and is going to apply this update, please note it will break your PC2 for 5-10 min in all browsers while it updates.  Don't panic ;-)