Does the donation thank you auto-responder come from TeamRaiser or the donation form?

Christine 3

I need to know because I'm setting up the thank-you/confirmation email for tax receipting purposes and need to make sure I include the transaction summary. Since there are setups for an online gift thank you in both the TeamRaiser itself and the donation form, I'm not sure.

Noel Beebe

Hi Christine,

They will receive the TeamRaiser "Thank you for your gift" autoresponder, not the donation form auroresponder.

Thanks,

Noel

Noel Beebe

Noel Beebe:

Hi Christine,

They will receive the TeamRaiser "Thank you for your gift" autoresponder, not the donation form auroresponder.

Thanks,

Noel

One caveat - if you allow recurring gifts or installment gifts through teamraiser, the donation form autoresponders will be sent to any donor that makes a recurring or installment gift.