Why is Facebook Comments misbehaving on TeamRaiser personal page?

Adam Kaye

Hello Convio Community.

I'm embedding the Facebook Comments plugin on a page within my Convio  Teamraiser installation, and I'm running into an issue with the links  that are posted to the Facebook profile of the user who comments on the  page.

My page:

http://www.gratefulnation.org/site/TR/Events/2011ReasontoRide?pg=entry&fr_id=1250

When  I post a comment, it is properly added to my Facebook profile, and 2  out of the 3 links in the post work perfectly.  I just can't figure out  why the 3rd link doesn't come through as it's supposed to.

It is  the ________ in the first line of the post, " commented  on ___________" that isn't coming through properly.  Is there something  about the above URL that Facebook Comments doesn't like?  Or is there a trick that I should use to format the URL in a manner that will make the Facebook Comments plugin happier?

Basically, the URL that I would like to see in that spot is:

http://www.gratefulnation.org/site/TR/Events/2011ReasontoRide?px=1105082&pg=personal&fr_id=1250

But the URL is coming across as:

http://www.gratefulnation.org/?px=1105082&pg=personal&fr_id=1250

Does anybody know why the link might be affected like this?  Thank you for any help you can offer on the subject.

Adam

p.s.  I posted to the Facebook Dev Forum last week but haven't received any replies yet.  http://forum.developers.facebook.net/viewtopic.php?id=101532

Brian Mucha

Did you get anywhere with this issue? The comments plugin looks interesting, I think they might like that here as well.

How are you adding the fB code to your site? I assume you are doing the comments href with an stag?

<div id="fb-root"></div><script src="http://connect.facebook.net/en_US/all.js#xfbml=1"></script><fb:comments href="example.com" num_posts="2" width="500"></fb:comments>

Have an example of the error?

Regards, Brian

Adam Kaye

Brian Mucha:

Did you get anywhere with this issue? The comments plugin looks interesting, I think they might like that here as well.

How are you adding the fB code to your site? I assume you are doing the comments href with an stag?

<div id="fb-root"></div><script src="http://connect.facebook.net/en_US/all.js#xfbml=1"></script><fb:comments href="example.com" num_posts="2" width="500"></fb:comments>

Have an example of the error?

Regards, Brian

Hi Brian.

I have not yet figured this out.  And yes, I am using an S-tag (S8) for the href attribute.

FB Comments are great, and they work perfectly in Pagebuilder pages.  Just can't figure out why there's an issue on the personal TeamRaiser page.

In order to see the error, follow the link in my original post, post a comment, and then check the post that ends up on your Facebook wall.  You'll see that the link that I refer to in the original post doesn't link properly to the personal TeamRaiser page.

Adam

Brian Mucha

Adam Kaye:

Hi Brian.

I have not yet figured this out.  And yes, I am using an S-tag (S8) for the href attribute.

FB Comments are great, and they work perfectly in Pagebuilder pages.  Just can't figure out why there's an issue on the personal TeamRaiser page.

In order to see the error, follow the link in my original post, post a comment, and then check the post that ends up on your Facebook wall.  You'll see that the link that I refer to in the original post doesn't link properly to the personal TeamRaiser page.

Adam

It looks like this is how it is supposed to work. The first link (that you don't like) is actually a link to the main site - not the commented on page. The plug-in oddly preserves your url parameters for that link, but it seems like it is intended to be a site link.

I tried the same plug-in on TechCrunch, and that was the format of the post on my wall.

Regards, Brian

Brian Mucha

Brian Mucha:

It looks like this is how it is supposed to work. The first link (that you don't like) is actually a link to the main site - not the commented on page. The plug-in oddly preserves your url parameters for that link, but it seems like it is intended to be a site link.

I tried the same plug-in on TechCrunch, and that was the format of the post on my wall.

Regards, Brian

Does it work differently on PageBuilder pages?

Regards, B

Jon Cass

Adam Kaye:

Hi Brian.

I have not yet figured this out.  And yes, I am using an S-tag (S8) for the href attribute.

FB Comments are great, and they work perfectly in Pagebuilder pages.  Just can't figure out why there's an issue on the personal TeamRaiser page.

In order to see the error, follow the link in my original post, post a comment, and then check the post that ends up on your Facebook wall.  You'll see that the link that I refer to in the original post doesn't link properly to the personal TeamRaiser page.

Adam

A little off-topic - but I'd suggest using:

]/Walk/General?px=]&pg=personal&fr_id=]

instead of ]

With S8 it'll pull the full URL, including any arguments that get added to the URL when a person clicks on a link from an email that came through the participant center. Facebook sees this as a different URL and will set up a new comment section for the "new" URL, so those comments won't ever be seen by the participant (except on facebook).

The code above has everyone commenting on the same link...

Another potential concern, in the beta version of facebook's new design, a comments post creates a third link - one that goes to the full URL, one that goes to main page of that site and one that has an error (see screenshot). It is in beta though, so hopefully this will be resolved before the official switch over for all profiles in the next week or two.