Can't upload downloadable regististration

Mark Lapinski

I am trying to figure out how to upload a downloadable registration form for a Teamraiser event. I was following the instructions below, but do not see a "Registration tab" anywhere:

Adding a Downloadable Offline Registration Form

If you are allowing mail-in registrations, you can provide a link to the Registration form that participants can download and print from their computers. You can upload Adobe PDF, HTML, Microsoft Word DOC, or plain Text (txt) files.

To add an offline registration form to the Greeting page:

1. On the TeamRaiser List page, click Edit from the Action column of the appropriate TeamRaiser. The TeamRaiser Information page opens.
2. Click the Registration tab. The system displays the Registration Information page.
3. Click the Provide a link to a printable registration form on the Greeting page checkbox.
4. Click the Browse button to locate and Open the file that contains the registration form.
5. Click the Save button. The system attaches the file.

Noel Beebe

Hi Mark,

You're right, there is no "Registrations" tab; that must be an out-dated instruction doc.  I'll notify our documentation team and have them update the help documentation.

The easiest thing to do is to upload your registration form to the document library (Library > Document Library) and create a link to it in your Greeting Page content.

If you really want to use the embedded printable registration form option, you'll need to contact Convio support and have them enable a site data parameter called "Show all legacy options."

Thanks,

Noel