New Team Notifications

Shana Masterson 2

Are we able to edit or control the information contained in the TeamRaiser new team notification email?

 

The emails currently look as follows and I was hoping to add additional information such as phone number, team goal and team member goal. 

 

A new team has been formed! Please review the details below.

Name: 

Email: 

Event: 

Team: 

Company: 

Date: 

 

Review the Personal Page

Send Email to the participant

Team Page

 

Thank you!

Shana

 

--

Shana Masterson

Associate Director, Interactive Fundraising & Engagement

American Diabetes Association

Kent Gilliam

Hi Shana...

 

I'm looking for where to edit this but can't find it myself. I've contacted the TR product manager and will let you know what I find out.

 

Kent

Shana Masterson 2

Kent Gilliam:

Hi Shana...

 

I'm looking for where to edit this but can't find it myself. I've contacted the TR product manager and will let you know what I find out.

 

Kent

Hi Kent!

 

Thanks for your reply! I look forward to hearing how/if this email can be modified.

 

Have a great day!

Shana

Casey Flinn

Shana,

Chris Kauffman is our new TeamRaiser product manager, but he is out on a client site today, but I'm happy to pitch in

The short answer is yes its configurable, but only by Convio services.

We would need to apply a template customization to <!-- TemplateName=fr_email_new_team_plain.tpt -->.

Next steps would be to open up a ticket with client care to look into this for you.

 

Thanks,

Casey Flinn

Convio Product Management

Shana Masterson 2

Casey Flinn:

Shana,

Chris Kauffman is our new TeamRaiser product manager, but he is out on a client site today, but I'm happy to pitch in

The short answer is yes its configurable, but only by Convio services.

We would need to apply a template customization to <!-- TemplateName=fr_email_new_team_plain.tpt -->.

Next steps would be to open up a ticket with client care to look into this for you.

 

Thanks,

Casey Flinn

Convio Product Management

Hi Casey,

 

Thanks for filling in for Chris in his absence and for the information. This is very helpful!

 

Have a great day!

Shana