Is it possible to forward an email that was previously sent for a follow-up send?

Debra Reich

I'd just like to add a note on top: “Dear [NAME], I wanted to make sure you saw this. Thank you!”

Austen Brown

@Debra Reich - What platform are you hoping to send the email out of? NXT Email Marketing, OLX, Outlook…?

Debra Reich

@Austen Brown NXT Email Marketing

Austen Brown

@Debra Reich - If you want to do this for a handful of constituents, I recommend forwarding the previously sent message directly from your org email inbox (e.g., Outlook, Gmail, etc.).

If there is a large group you'd like to do this for, you can do it through NXT Email Marketing but I'd recommend testing it out because the appearance/formatting possible may not be what you're looking for. You'll need to copy the previous email sent, then add your planned copy + name merge field at the top and add any other styling desired. There are limits in NXT Email Marketing when it comes to available merge fields but the pro/con of this really depends on how contact information is tracked between spouses within your database.

Debra Reich

@Austen Brown
Thanks!