Hiring: Director of Development Operations, Feeding Westchester

Jeanne Fogel

Hi

We are looking for a Director of Development Operations at Feeding Westchester.

Feeding Westchester is looking for people with the passion, courage, and creativity to create meaningful change in the lives of others. As a member of the Feeding America network of food banks and Westchester County’s leading hunger relief organization, we moved nearly 22 million pounds of food to agencies and partners across Westchester County, including food pantries, soup kitchens, senior centers, and schools last fiscal year. We supplied 18.2 million meals to children, families, and seniors, mobilized 11,000 volunteers, and raised over $12 million in donations to help end hunger.

The Director will be a member of the Development leadership team and will provide strategic guidance as it relates to data analysis, prospect management process and reporting. The Director will manage the Manager of Campaign Operations and the Associate of Campaign Operations, along with temporary/seasonal help when deemed necessary. This role guides and partners with the department in evaluating business needs for managing constituent relationships, usage of technology, and utilizing data to inform strategic direction, and evaluates and develops guidelines and protocols and implements strategy for best practices.

Specifically:
- Responsible for all components of the development operations business functions in alignment with industry best practices.
- Optimize current systems and processes.
- Provide expertise in data analysis.
- Evaluate and update departmental infrastructure and processes.
- Ensure implementation of best practices throughout business function.
- Develop system guidelines and protocols.
- Alongside Business Solutions team ensure appropriate platforms and systems are appropriately acclimated throughout department.
- Demonstrate a core value of diversity by modeling, and ensuring within your team, that the following competencies are part of the culture: respect, inclusiveness, reflecting, valuing, and welcoming of cultural differences regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran status, height, weight, nationality, age, language, origin or employment status.

Preferred Knowledge
- Proficient in Raisers’ Edge (RE) software or comparable donor database
- RE Professional level certifications Preferably
- Familiarity with NetSuite, Fundraise Up, Omatic
- Highly efficient with Microsoft Office, and familiar with Microsoft Teams and Adobe
Required Education/Experience
- Must have 5+ years of increasing levels of responsibility. Comprehensive understanding of prospect research principles, wealth indicators, database management, fundraising strategies, traditional as well as online resources, and federal and state privacy regulations as apply to fundraising.
- Knowledge and experience with non-profit data best practices.
- Raisers’ Edge certification preferred but not required.
- Bachelor's degree or equivalent combination of education and experience.
- Demonstrated ability to manage projects and juggle multiple tasks.
- Strong problem-solving skills.
- Ability to develop and interpret documents such as procedure manuals. Ability to synthesize complex ideas and data into concise yet motivational proposals to secure philanthropic support.
- Ability to speak effectively with individuals of varying backgrounds and levels of sophistication.

For questions about this role, please contact Jeanne Fogel at Feeding Westchester (Jfogel@FeedingWestchester.org) or if you are ready to start helping fight hunger,