I changed the status on a Teamraiser event and the Team Search option disappeared..

Sharon Whiteside

I changed the status from Accepting Registrations and Gifts to just Accepting Gifts and now the Team Search tab is not visible on the event page - just the Participant search.. please advise...

Kent Gilliam

Sharon,

 

Let me check on this and see if it's a normal configuration or a bug.

 

Kent

Kent Gilliam

Sharon,

 

Your post requires a little more attention than we can provide in the community so I have escalated it to a Client Services case. If you are one of the contacts at your organization with access to Client Services (support) then you will receive email notifications from the person assigned to help you. If you do not have access to the support portal (the link above doesn't send you to the support portal), please let me know so I can note this in the case.



Your case number is: 00547196



Please use the support portal to communicate any additional information with the client services team member assisting you with your case.



Thank you!

Kent Gilliam

Kent Gilliam:

Sharon,

 

Your post requires a little more attention than we can provide in the community so I have escalated it to a Client Services case. If you are one of the contacts at your organization with access to Client Services (support) then you will receive email notifications from the person assigned to help you. If you do not have access to the support portal (the link above doesn't send you to the support portal), please let me know so I can note this in the case.



Your case number is: 00547196



Please use the support portal to communicate any additional information with the client services team member assisting you with your case.



Thank you!

Sharon,

 

Is that team search button disappearing in responsive design or in your full page version?