Applications Programmer

Joann Collins

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Event 360 is the nation’s leading designer and director of events for nonprofits. We engage hearts and minds through entertaining, moving, and flawless experiences that help nonprofits inspire record levels of interest, giving, and loyalty. We are searching for someone to help put our mission into action.

The ideal candidate is an energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image. Solid business acumen, a strong results orientation and strong presentation skills are a must, as is an ability to work enthusiastically in a constantly changing environment. The successful candidate possesses the capacity to think strategically coupled with the abilities to excel operationally. The willingness to raise questions, the ability to provide solutions, an understanding of real teamwork, the thoughtfulness to reconsider positions, the confidence to advance new ones, the maturity to do all of the preceding with poise, and a real and sincere sense of humor are required. This is a values-centered company and we expect our entire team to support and project our values in every interaction.

Summary:

The Applications Programmer works with other members of the Creative Services Team to develop features, functions, and integrations that complement online fundraising systems such as Blackbaud’s Luminate Online, as well as providing technical and program support to Event 360 staff utilizing those systems and related web applications. This position will draw upon varied technical skills and concepts in the performance of their duties. Duties may include setting up new fundraising instances, building and modifying webpages, assisting with email campaign execution, developing and troubleshooting website and application behavior, and creation or update of related SOPs and documentation. This position may work in conjunction with other internal groups to develop and implement features or solutions in support of fundraising initiatives. A balance of technical skills and interpersonal skills will be required.

This position reports directly to the Director, Creative Services and is classified as exempt. This position is home-office based.

Qualifications:

• Bachelor's degree or equivalent work experience.
• Two+ years’ experience with Content Management System (CMS) or CRM-related responsibilities, specifically Blackbaud’s Luminate Online and Blackbaud’s Luminate Online API.
• Aptitude with HTML/HTML5, CSS, JavaScript/JavaScript Frameworks.
• Ability to work and solve problems in an online environment.
• Excellent analysis, presentation, documentation, and quality assurance skills.
• Familiarity with Microsoft Teams, and SharePoint Online.
• Ability to project manage own work as well as assigned tasks and associated co-workers with those projects.
• Able to work in team environment with minimal supervision.
• Ability to train and educate end-users.
• Ability to work under pressure, handle multiple projects under tight deadlines, work independently and manage own schedule.
• Comfortable working in a virtual environment.
• Willingness to travel outside of geographic area, as needed, for training, meetings, and on-event staffing roles.
• An understanding of database structures preferred.
• Experience with PHP and WordPress preferred.
• Experience with non-profit organizations preferred.

Responsibilities (included, but not limited to):

• Design and testing of program logic.
• Coding, testing, debugging, documenting, and implementing features based on project specifications.
• Provide troubleshooting assistance and support to internal users of features developed.
• Monitor production programs for expected performance and respond to errors.
• Write technical documentation to support user guides, FAQs, and standard operating procedure documents.
• Assist in study and analysis of data processing functions, methods, and procedures, and make recommendations on feasibility of potential improvements.
• Maintain source code library.
• Special projects in deployment of CRM and CMS solutions.
• Liaise with vendors and clients in support of Event 360 projects.
• Other projects and duties as assigned.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear.

• Must occasionally lift and/or move up to 10 pounds.
• The employee spends most of their time sitting at their computer and/or on the phone.
• May experience extended periods of time standing at the copier/printer/fax machine.
• May experience extended periods of time sitting down or standing through meetings and presentations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work conditions are normal for an office environment and usually takes place in a clean, pleasant and comfortable office setting. Position requires employee to have a comfortable and clean work area, and a high-speed internet connection.
• The noise level in the work environment is usually moderate.
• The employee works a standard 40-hour week, but may work longer hours, based on client and business needs.
• When on event, employee may be exposed to adverse weather conditions.
• Work may require 3% travel.

Benefits:

• Medical, dental, and vision with a monthly benefit stipend
• Company paid Life, AD&D, STD, and LTD
• 401k option with Principal
• Unlimited paid time off
• 11 Paid holidays
• Optional employee voluntary life Insurance

Perks:

• Respectful environment
• Overall team collaboration and support
• Recognition and rewards through Bonusly
• Monthly internet stipend