Errors with Donor Acknowledgements

Lauren Fardella

Hi,


We have migrated to Azure, and this is the first time I am running a Conditional Merge of my letters, I am getting one of two errors, and I am not sure what to do.   The first one is this:



the 2nd one is this:



I have remapped my file location back to my desktop and I am still getting errors.   I never had an issue before saving directly to my desktop.   Export is fine, just the merge is not working.

 

Elaine Tucker

try saving them to the hosted M or F folders

Rachel Cavalier

When I had the first error, I've usually tried saving to the M folder or giving the document a much shorter name (I suspect it's to do with when there is a long file path).