Mapping Feature in CRM

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Hello -


We are interested in speaking with anyone who is using the Mapping feature under the Prospects functional area in CRM. Our AVP of development has been asking about it, and we are looking for examples of what others have done if anything.


Thank you,

Christine Goodwin

Davidson College

Comments

  • Hi Christine,


    UA found the OOB mapping feature lacking so we started a project to add custom parameters to it to help prospect identification and reporting. The project was successful but did not push it to production as the workflow of Map -> selection -> research list was cumbersome. Reporting Services and PowerBI provided a better user experience.


    Daniel Wood

    Director of Information Technology
    Advancement Services
    The University of Alabama

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