NXT to Database

Linda Faye Sullivan

Has anyone had a problem with entering solicitor information in NXT and it not rolling over to the RE database?

Beth Gibney

Hi, yes, we have had the same issue!  We have noticed a delay in the information updating with solicitor and prospect types so far.  This week, we had to wait over night for prospect status to update.  We have to be careful when running reports prior to prospect meetings to ensure that the info is updated!

Peter Folkert

Linda Faye Sullivan:

Has anyone had a problem with entering solicitor information in NXT and it not rolling over to the RE database?

This knowledgebase article outlines how long the refresh times take between the two views. https://kb.blackbaud.com/articles/Article/103876