How do I change the transaction summary detail in my donation thank yous?

Quillin

Our donation thank you forms are all messed up. They were setup incorrectly somehow and no one noticed. We have three corporations, only one of which offers tax deductible receipts for contributions. I have changed all the thank you messages to say the appropriate thing but there is this transaction summary form that automatically populates and tells everyone their contribution was tax deductible and gives the incorrect tax id number. I can't edit it through wysiwig and had hoped customer support could have helped with this problem. Any ideas out there on how to edit this component? It's really causing headaches as far as folks are getting incorrect information to give to the IRS.

Raghu Murthy

You have to replace the transaction summary element in the autoresponder with individual fields that make up the transaction summary. This is the large element with yellow background that you see when you edit your autoresponder or Thank You Page. The ] tag can be used to extract all of the fields that make up the transaction summary.

There is an artcile http://community.customer.convio.com/docs/DOC-1215 that describes briefly how to do it. There is also an associated document http://community.customer.convio.com/docs/DOC-1441 that lists all the fields you can use.