Multiple Units/Events from Netcommunity to the Raiser's Edge Event Modular

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I created a registration page for Reunion, several events that people can attended, some have charges some don't. I used the classic because the Alumni group did not like the look of the new registrations 2 page with guests.  I was adding in some attendees from NetCommunity into Raiser's Edge and the guest are registering for each unit, not the main person.  So if Mr. Smith signed up for 8 events his registration fee tab has all eight events, but his guest Mrs. Smith shows up eight times and for each unit/events.  I was passed off to Raiser's Edge because they said I could fix it in a batch which is not true, I would have to hand fix each one in the event Modular and I do not have time to fix hundreds of entries, I do have other work I need to do.  So they suggested using the newer event registration page in Netcommunity but again that is awful, looking and people are not going to want to fillout all that info several times and it is confusing, example: if three people signed up for 3 events it says 9 registrants.  


The other solution suggested was a group event, which I have never done, but I am assuming I have to make an event for each "Unit" and put it into a group.  Is this going to solve my problem? Can I make a master list if I do this?  Does anyone have a solution? I need to fix this now before it is to late with people already signing up.  I really wish Blackbaud would spend some time and money fixing the Event Modular and Registion Pages in NetCommunity, they sell you on these products that they will save you time and money but to be honest it is time consuming and not user friendly, what non-profit doesn't have events, sometimes the key their survival. 


Thank you for any solutions.

 
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  • Kim Roesing:

    I created a registration page for Reunion, several events that people can attended, some have charges some don't. I used the classic because the Alumni group did not like the look of the new registrations 2 page with guests.  I was adding in some attendees from NetCommunity into Raiser's Edge and the guest are registering for each unit, not the main person.  So if Mr. Smith signed up for 8 events his registration fee tab has all eight events, but his guest Mrs. Smith shows up eight times and for each unit/events.  I was passed off to Raiser's Edge because they said I could fix it in a batch which is not true, I would have to hand fix each one in the event Modular and I do not have time to fix hundreds of entries, I do have other work I need to do.  So they suggested using the newer event registration page in Netcommunity but again that is awful, looking and people are not going to want to fillout all that info several times and it is confusing, example: if three people signed up for 3 events it says 9 registrants.  


    The other solution suggested was a group event, which I have never done, but I am assuming I have to make an event for each "Unit" and put it into a group.  Is this going to solve my problem? Can I make a master list if I do this?  Does anyone have a solution? I need to fix this now before it is to late with people already signing up.  I really wish Blackbaud would spend some time and money fixing the Event Modular and Registion Pages in NetCommunity, they sell you on these products that they will save you time and money but to be honest it is time consuming and not user friendly, what non-profit doesn't have events, sometimes the key their survival. 


    Thank you for any solutions.



     

     

    Kim, what I do is set up a main event in RE and BBNC. I also use the group event option in RE and group all events available at reunion. My main event only says "yes - I'm coming to reunion."  From that registration page in BBNC I require name, address, phone. Then for all the following events I only ask name.  This works for about 95% of the registrations. There are always a few that don't read instructions and will register for one event without registering on the main event, but you can find them by query and manually put them into the main event.
  • Kim - Can you please send a link to the event reg page? We work on reunion setup often - in both classic and 'new' (non-classic) forms, but I'd like to see the events you have included. We can also help review the RE side to ensure data is flowing in correctly from the forms.


    Thanks!


  • Julie,








    Thank
    you for any advice.
























    Kim Roesing

    Associate Director of Advancement Services

    AP Coordinator

    The Pingry School

    131 Martinsville Road

    Basking Ridge, NJ 07920


    Phone: (908) 647-5555 ext. 1289

        Fax: (908) 647-5035


















  • Kim Roesing:

    I created a registration page for Reunion, several events that people can attended, some have charges some don't. I used the classic because the Alumni group did not like the look of the new registrations 2 page with guests.  I was adding in some attendees from NetCommunity into Raiser's Edge and the guest are registering for each unit, not the main person.  So if Mr. Smith signed up for 8 events his registration fee tab has all eight events, but his guest Mrs. Smith shows up eight times and for each unit/events.  I was passed off to Raiser's Edge because they said I could fix it in a batch which is not true, I would have to hand fix each one in the event Modular and I do not have time to fix hundreds of entries, I do have other work I need to do.  So they suggested using the newer event registration page in Netcommunity but again that is awful, looking and people are not going to want to fillout all that info several times and it is confusing, example: if three people signed up for 3 events it says 9 registrants.  


    The other solution suggested was a group event, which I have never done, but I am assuming I have to make an event for each "Unit" and put it into a group.  Is this going to solve my problem? Can I make a master list if I do this?  Does anyone have a solution? I need to fix this now before it is to late with people already signing up.  I really wish Blackbaud would spend some time and money fixing the Event Modular and Registion Pages in NetCommunity, they sell you on these products that they will save you time and money but to be honest it is time consuming and not user friendly, what non-profit doesn't have events, sometimes the key their survival. 


    Thank you for any solutions.

     

    How important is it to have this information in the event module? If not important, you may want to consider using a common form that you create yourself with dropdowns, etc. and include a fee. 


    Mark Guncheon

  • Kim,

    We ran into a similar situation with a day-long conference we held this fall. Folks had to register and pay for the event - they could also register a group for a lower per person rate (oh the fun!). Due to the cafeteria capacity, we had to split the total conference into 2 lunch groups. Attendees could basically attend 2 workshops and lunch- though we called one option a Keynote address (a choice of 1 of 3) and one a workshop (here they had to pick 1 of 17). Different Keynotes and Workshops had different seating capacities - so making each one a separate event allowed us to manage capacity. We also grouped the event -- makes registering them directly from RE easier, but they were required to register online ( here is the link...somewhat outdated but for you to see). We had to make it clear to users how to register and had to do some follow up...though the office actually coordinating the event was also helpful communicating to their potential attendees...what to do. Running quick and easy numbers was a bit challenging. We really just created queries and used them to manage our counts...and cross check that folks registered properly.

    Joan
  • Kim Roesing:

    I created a registration page for Reunion, several events that people can attended, some have charges some don't. I used the classic because the Alumni group did not like the look of the new registrations 2 page with guests.  I was adding in some attendees from NetCommunity into Raiser's Edge and the guest are registering for each unit, not the main person.  So if Mr. Smith signed up for 8 events his registration fee tab has all eight events, but his guest Mrs. Smith shows up eight times and for each unit/events.  I was passed off to Raiser's Edge because they said I could fix it in a batch which is not true, I would have to hand fix each one in the event Modular and I do not have time to fix hundreds of entries, I do have other work I need to do.  So they suggested using the newer event registration page in Netcommunity but again that is awful, looking and people are not going to want to fillout all that info several times and it is confusing, example: if three people signed up for 3 events it says 9 registrants.  


    The other solution suggested was a group event, which I have never done, but I am assuming I have to make an event for each "Unit" and put it into a group.  Is this going to solve my problem? Can I make a master list if I do this?  Does anyone have a solution? I need to fix this now before it is to late with people already signing up.  I really wish Blackbaud would spend some time and money fixing the Event Modular and Registion Pages in NetCommunity, they sell you on these products that they will save you time and money but to be honest it is time consuming and not user friendly, what non-profit doesn't have events, sometimes the key their survival. 


    Thank you for any solutions.

     

    Kim, we are having the exact same issues! Alumni hate the new form. I was advised to create a seperate event for each registration option? This seems unwieldy to me, and I don't want to see on someone's recod that they attended "Reunion Friday" "Boxed Lunch" "Soccer Game" etc. Does anyone else do their event registration with seperate events? What works for you?

  • We are having the same problems and whenever there is an event receive multiple complaints because there are multiple breakouts to select for an annual meeting.  Then it asks for the name for each breakout.  If anyone has solved this issue or if it is going to be fixed I would like to hear about it. 
  • New to RE here, how do you group events in RE and pull them over to NetCommunity for an event registration form? We can pull each event individually and they have a group name affiliated with each event in RE but we can't seem to get all of the events pulled over into NetCommunity grouped together. Any ideas would be much appreciated. 

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