Team Captain Not Receiving Notifications of Gifts to Team

Heather Dauphiny 2

I have a Team Captain who says she is not receiving notifcations when a gift is made to her team, only when a gift is made to her personal page. Can someone help me understand how this happens or how/where I can change this setting?


Thanks,

Heather

Luis Gomez

Hi Heather, I found this article in the knowledge base that might be able to help. https://kb.blackbaud.com/articles/Article/39689


If not please let me know or send me an email to get you help.