Planned Gifts

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Has anyone had any trouble with the total realized gift not adding equally with the planned gift? For example, when I create a report for a constituent who has completed his planned gift, everything equals on the report... planned gift is $20,000 and total realized is $20,000. However, when I open the planned gift and go to the realized revenue tab, the total at the bottom is not equal. 



Anyone have any suggestions on why that is happening? 

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  • Miranda Hipple
    Miranda Hipple Blackbaud Employee
    Tenth Anniversary Facilitator 1 Name Dropper Photogenic
    Hi Quanitra! Realized Revenue for a planned gift is only a link between the planned gift record and its associated gifts. A planned gift is not like a pledge. It does not have a balance toward which payments are applied. Check out this Knowledgebase solution for a full explanation: https://kb.blackbaud.com/articles/Article/96489



    If you are using the Planned Gift Report and your organization uses split gifts, then that is a possible issue that we may need to discuss further. If this is the case, please come to chat support at your earliest convenience so we can look into this.

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