Calendar Event Detail (with link) doesn't like my Blackbaud-Designed Templates

Jimmy Cudzilo 4

Calendar event editing and creation *sometimes* encounters a server error, but only with a certain Blackbaud-designed template. I've noticed with our new templates that Blackbaud designed and implemented that when an event detail includes a link, I will receive a Server Error. If I pull open the same calendar and event in another older template I have no problem editing or creating the event.



Any thoughts?



PS - I'm hosted so I don't have access to make the changes to display the error messages. :-(

Karen Badham

I'm going to get a case created for you with this so support can respond. The case number is 11356407. If you can provide more information we'd certainly appreciate it. Please log notes on the case with the following things if you have them.



1. Time stamp of when the error occurred so we can get the text of the error.


2. Which event to click to get the runtime error.


3. A username and password for us to log in and look at the set up.



I'll be having one of my team members follow up with you. Thank you!