BBNC donations not working with goals in new Google Universal Analytics

Milan Stanic

In the past, a goal would trigger when a donation was made and the DonationStep_Acknowledgement would fire and trigger a goal conversion.



Ever since we upgraded to Universal Analytics the data shows up fine but goals are no longer firing. Is this a BBNC error? Is there a modification to the Universal Analytics code that would enable goal conversions.

Nadia tmp

@Milan - were you able to resolve this?

Milan Stanic

Nadia, the code has to be updated to add the following line:


ga('send', 'pageview', BBNCAnalyticsURL);

Alexis Ortega

@Milan, slightly related question - are you getting ecommerce transactions displayed for event registrations? Our goals and donations are coming through wonderfully, but having trouble getting event registrations to show up in GA.

Si Muddell

Hi Milan - quick question, if our URL is 'https://my.nbcf.org.au/donate' what do we put in the 'BBNCAnalyticsURL' bit as per your example?



Thanks Milan.

Milan Stanic

Lex, I haven't configured the event registration tracking. I believe it is additional text in the tracking code and not on the Google Analytics side.



Si, use the following in the site tracking box, BBNCAnalyticsURL (stays as it is).