Is it still the case that non-constituent spouses can not be included on emails in online express?

Amy Smucker

We are new to Online Express and are sending parent Annual Fund emails. Our spouse emails live on their non-constituent records. Are we able to include them on the emails from Online Express?



Thanks,

Matthew Garbarino

Hi Amy. You can now send to relationship records. To do this, edit your email list and enable the "Send to individual & org relationship records" feature. You can also specify any relationship types that should or should not be included.

Amy Smucker

Great thanks.

Peter McKay 2

If we have a particular email type (ex. "Email1") existing on both the primary and spouse relationship records, each one a unique email and not shared, will online express pick up both?

Matthew Garbarino

Peter McKay:
If we have a particular email type (ex. "Email1") existing on both the primary and spouse relationship records, each one a unique email and not shared, will online express pick up both?

Hey Peter. Yep, it should send the message to the email addresses on both the constituent record and the spouse record.

Emily Alman

What happens if one of them unsubscribes? Will it effect both records or just the individual (be it the primary or spouse) that unsubsribed?