OLX "Not Responding"

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When download transactions, occasionally if I use the 'Process Transaction' option, Raiser's Edge will hang indefinitely causing me to force close the program. Once I restart, the transaction is no longer unprocessed in Online Express and it has not been downloaded to a batch either -- it is gone. I am not sure what causes the hang, it does not happen frequently, but it is troublesome to lose the transaction from the database.
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  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Marissa, thanks for posting. I'll pass this information on to the team. If the problem happens consistently be sure to let us know.

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